Terms & Conditions

The following terms and conditions apply to all donations made on the International Relief Foundation website.

Our contract

If you place an online donation with International Relief Foundation we will send you an email confirming receipt of your donation and the details of your donation. Your donation represents an offer to us to which is accepted by us when we deliver a Final Receipt.

Description of items

We will take all reasonable care to ensure that all details, descriptions and prices of donation items appearing on the website are correct at the time when the relevant information was entered onto the system. We reserve the right to refuse donations where item information has been mis-published, including prices and promotions.

Cancellation and refunds

At International Relief Foundation, we work hard to ensure you have a trouble-free journey when making a donation and we want to make it as smooth as possible. However we realise that sometimes errors can happen.

International Relief Foundation is generally not able to refund donations but we will consider a refund of any duplicate donations made in error (if, for example, you clicked on the Donate button more than once). If you have made a duplicate donation(s) by mistake, please contact our Donations Processing team on +44 (0) 20 3667 3268​ or email info@internationalrelieffoundation.org

Security

When submitting your donation you are agreeing to allow Muslim Hands to use your personal data for the purpose of processing your donation. For further information on privacy and security please see our Privacy Policy.

Alteration of service or amendments to the conditions

We reserve the right to make changes to our website, policies, and these Terms and Conditions of Donation at any time. You will be subject to the policies and Terms and Conditions of Donation in force at the time that you use the website, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to donations previously placed by you). If any of these conditions are deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

Events beyond our reasonable control

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

Governing law and jurisdiction

These conditions are governed by and construed in accordance with the laws of England and Wales. You agree, as we do, to submit to the exclusive jurisdiction of the English courts. International Relief Foundations’ charity registration number is 1163745 .